Returns & Refunds Policy

CursedMark Returns & Refunds Policy

Last updated: 03/03/2025

 

We want you to be fully satisfied with your purchase. If you're not happy with your order, you may be eligible for a return or refund under the conditions outlined below.

1. Returns

You may request a return within 15 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • It must be in its original packaging

  • You’ll need the receipt or proof of purchase

To start a return, please contact us at [your-email@yourdomain.com] with your order number and reason for return.
Items sent back to us without first requesting a return will not be accepted.

2. Non-Returnable Items

We do not accept returns for:

  • Items marked as final sale or clearance

  • Opened or used personal care products

  • Gift cards or digital products

3. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Please include:

  • A clear photo of the product

  • Your order number

  • A brief description of the issue

We’ll review your case and offer a replacement or full refund as appropriate.

4. Refunds

Once your return is received and inspected, we will notify you about the status of your refund.
If approved, your refund will be processed back to your original payment method within 5–10 business days.


Please note it may take additional time for your bank or credit card company to process the refund.

5. Exchanges

We do not offer direct exchanges at this time. If you need a different size or item, please return the original item for a refund and place a new order.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the product was defective or incorrect

  • We recommend using a trackable shipping method for your return

7. Contact Us

For any return or refund inquiries, contact us at:
📧 cursedmarktm@gmail.com


We’ll be happy to help.